IT. Simplified.



Organization Type

Type of Relationship

When Jeremy and Julian from Symbio first came to us, they needed a new logo, a new website and wanted to generate qualified leads. We unfortunately came in second in the interview process and that was the end of that.  Best case study ever! Just kidding. I followed up with them a few months later to see how things were progressing and we got lucky, the initial agency they retained wasn’t quite the perfect fit and we got our shot.


After our kickoff meeting and brand audit, we discovered a number of things that took our journey together in a new direction. 

First off, they were so much more than an IT-as-a-Service company. The client profile they were running after wasn’t the types of clients they wanted to have going forward. 

Out: Directors of IT 

In: CEOs of impact organizations including B-Corps and Not-for-Profit Organizations

Secondly, why they were in business and how they operated it was more important than what they actually do.

They are in it for social impact first, profit a distant second.

Their recent B-Corp accreditation was sweet validation for the deep care and intentionality with which they ran Symbio.


Their desire for the rebrand was driven by a deep yearning for Symbio to externally communicate their values and their raison d’être. This had to start with not only what they were saying, but how they were saying it.

After several brainstorming and interview sessions, we crafted their key messages including their brand promise, brand attributes, brand values & voice and value proposition.

Out: Undifferentiated IT mumbo jumbo that you can find anywhere

In: Focusing on why they do what they do, the problems they solve and the impact the organizations they serve are having in their respective communities. 

Hello new tagline: Great IT for the Greater Good

Visual Identity

Now it was time to bring this brand to life visually.

Symbio, like us all, is multifaceted. It is an IT company, a B-Corp, a shit disturber ( My word not theirs. They may have said rebellious, but let’s call a spade a spade. 😁)

After numerous iterations and various concepts, the IT Tree was born. It merged their work with their environmental sustainability initiatives. (Symbio offsets the IT carbon footprint of their clients with the planting of trees.) 

Then, we build out their brand design system including colours, imagery, graphics, buttons, & textures. We capped this off with a complete set of brand guidelines and collateral such as letterhead, powerpoint templates, email signatures, etc.

The boys were ready to venture out into the world with their new stylish threads.


This is where it all came together. Out for all the world to see.

The website held all the pressure on its shoulders to simultaneously create that great first impression, clearly communicate how they could amplify the impact of future clients with a rock solid IT backbone, and gently nurture any leads coming in from organizations who liked what they had to offer.

Clearly telling their story and that of their clients, providing a seamless user experience, and creating a snazzy lead generation machine, well that part fell on us. 😊💪 We were up for the task.

See the full website at SYM.BIO > 

Going to Market

Now it was time to tell the world that they were here to help and find more people who believed what they believed.

We helped them get their digital marketing, content (including social and email) and channel strategy up and running.

more of our work


Montfort Foundation
Society of Saint Vincent de Paul

Rob Hyams

Chief Creative Officer

Rob has been building brands and campaigns since he came out of the womb…or at least that’s what it feels like. He has a rare gift; an ability to distill the complex into a succinct and compelling story.

Brent Martel

Web Development & Marketing Automation

Brent is our resident experts on making websites that convert and simplifying your marketing technology to make it work for you. Sounds good, right?

Alan Horic

Senior Digital Ads Strategist

Alan is all-knowing (no joke) when it comes to deploying your digital marketing strategy; from search to display to Account-Based Marketing, he can turn your ads into a revenue generating machine.

Francesca Désulmé

Account Coordinator

Artist, communications enthusiast and social justice advocate, Francesca brings a plurality of lived experiences to the table. Organized, passionate and creative, she’ll help bring your projects to the next level.

Peter Georgariou

CEO & Founder

A Buddha-loving, health nut who races in Ironmans and marathons in his free time. He brings a ton of heart and intense questions to every moment. Trust us… 

Bárbara d’Oro

Content Strategist

Barbara is a journalist by trade who loves talking to people, asking great questions and giving a voice to their stories. Being Brazilian, she also loves a mean BBQ marathon at your local churrascaria.

Michelle Bell

Chief Marketing Officer

Michelle is an intensely caring, and lovably nerdy, triple-threat: her creative, strategic & engineer brain are the perfect recipe for taking your organization to the next level.

Karen Bramhill

Chief Experience Officer

Artist, epidemiologist, operations specialist and true lover of life; Karen is a true polymath that brings a wealth of care and knowledge to every engagement. And for the record, ambiguity and her are not the best of friends.


Creative Designer

Having been in the hospitality industry for years, Jennifer is passionate about creating meaningful experiences. Fuelled by string cheese, she applies a very thoughtful & practical mindset to her designs.


Account Coordinator

Gen will bring the energy to kick-start your project and the grit to see it through. Her conscience will find you the best strategy and probably save the planet along the way.

Jenna Araujo

Creative Lead

Jenna is the Swiss Army knife of creative…with a smile. She’s got a design solution for almost any problem accompanied by the most infectious giggle in the industry.